Privacy & Security

Ok bajje Privacy Policy

Protecting your personal information is our top priority. This page clearly explains how ok bajje collects, uses, and safeguards your data.

Last Updated: January 2026

By creating an account or using ok bajje's services, you agree to this Privacy Policy. Please read it in full before getting started.

1 Introduction & Scope

Ok bajje is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right — not just a legal obligation. This Privacy Policy applies to the ok bajje website, mobile app, and all other digital platforms.

When we say "your information," we mean the details you provided during registration, your gaming activity, transaction history, and data automatically collected while you use our platform.

Ok bajje follows GDPR-compliant data protection standards. Under the terms of our gaming licence, we are obligated to safeguard user information.

This Privacy Policy applies solely to ok bajje's own platforms. We are not responsible for the privacy practices of any third-party sites or apps.

2 What Information We Collect

Ok bajje collects your information in several ways. See below for details:

a) Information collected directly from you:

  • Full name and date of birth
  • Mobile number and email address
  • BKash / Nagad / Bank Account Details
  • National ID or passport details (collected during KYC verification)
  • Residential address

b) Automatically collected information:

  • IP address and device information
  • Browser type and version
  • Gaming session times and duration
  • Betting history and transaction records
  • Navigation patterns on the platform
  • Data collected through cookies and tracking technologies
Data Type Why We Collect It Retention Period
Identity-related information Account Verification & KYC 5 years after account closure
Financial Information Transaction processing 7 years after account closure
Gaming History Responsible Gaming Monitoring 3 years after account closure
Technical Data Security & Fraud Prevention 12 months
Communication history Support & dispute resolution 3 years

3 How Your Information Is Used

Ok bajje uses your information only for the following legitimate purposes:

  • Account Management: To create, verify, and keep your account secure
  • Service delivery: Enabling gameplay, processing payments, and distributing bonuses
  • Legal obligation: Meeting regulatory requirements and AML (Anti-Money Laundering) compliance
  • Security: Prevention of fraud, deception, and unauthorized access
  • Responsible Gaming: Identifying problematic gaming patterns to provide timely support
  • Development: Improving platform service quality and building new features
  • Contact: Sending important updates, transaction notifications, and support messages

ok bajje never sells your information to third parties. Your data is not a product — it's a confidence we take seriously and protect with care.

4 Data retention and deletion

Ok bajje retains your information only for as long as necessary. Certain data must be kept for a defined period after account closure to meet legal obligations.

Your financial information is stored on encrypted servers with the highest level of security. Our servers operate under industry-standard firewalls and access controls.

If you wish to close your account, you may request deletion of all personal data beyond what is required by law. The process will be completed within 30 days of receiving your request.

Where legal obligations, ongoing disputes, or active investigations are involved, deletion of data before the specified period may not be possible.

5 Sharing Information with Third Parties

Ok bajje never sells your data. However, certain information may be shared with trusted third parties where necessary to deliver our services:

  • Payment Processors: bKash, Nagad, banks — solely for processing transactions
  • Game provider: Limited data required for the technical operation of games
  • KYC Verification Services: Specially authorized providers for identity verification
  • Regulatory authority: As legally required under license terms
  • Law enforcement agencies: When required by court order or legal process

All third parties are bound by confidentiality agreements with ok bajje and may not use your information for any other purpose.

6 Cookies & Tracking Technologies

The ok bajje website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies we use:

  • Essential cookies: Required for login sessions and security — these cannot be disabled
  • Performance cookies: To measure platform speed and stability
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand user behavior (without identifying individuals personally)

Non-essential cookies can be disabled through your browser settings. However, doing so may affect the functionality of certain platform features.

When you first visit the platform, you can set your cookie preferences. You can update these settings at any time.

7 Your privacy rights

As an ok bajje user, you have the following rights. To exercise any of them, please reach out to our support team:

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If your account contains incorrect information, you may request that it be corrected.

Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to restrict processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You can export your data in a machine-readable format.

Right to Opt Out of Marketing

You can unsubscribe from promotional messages and newsletters at any time.

Ok bajje will respond within 30 days of receiving a request to exercise any of the above rights.

8 Children's Privacy Protection

Ok bajje is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

Through date-of-birth verification at registration and the KYC process, we ensure that only adults can access the platform. If we become aware that a minor's information is in our system, we will immediately close that account and delete the data.

If you believe a minor has accessed ok bajje using your device, please contact our support team immediately.

9 Technical measures for data protection

Ok bajje uses industry-leading technology to keep your data secure:

  • 256-bit SSL encryption: Bank-grade encryption on all data transmissions
  • Two-factor authentication (2FA): To prevent unauthorized access to your account
  • Firewall Protection: To protect against DDoS and other cyber attacks
  • Regular Security Audits: Periodic assessments conducted by independent experts
  • Least-privilege access policy: Only authorized personnel may access specific data
  • Data Masking: Sensitive information (such as card numbers) is partially hidden within the system

If you notice any suspicious activity on your account, change your password immediately and notify us.

10 Changes to the Privacy Policy

Ok bajje may update this Privacy Policy when necessary. For any significant changes:

  • A clear notice will be posted on the website
  • Notifications will be sent directly to your registered email or mobile number
  • The effective date of any change will be clearly stated
  • Previous versions will be kept in the archive

Continued use of ok bajje after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

11 Contact Information

For any privacy-related questions, concerns, or requests to exercise your rights:

  • Email: support@okbajje.im
  • Live Chat: Available 24/7 on the website and app
  • Response time: Usually within 48 hours

Our data protection team reviews all privacy-related requests with care and works to resolve them promptly.

Upon receiving a privacy request, ok bajje is obligated to provide a formal response within a maximum of 30 days.

Why ok bajje is trustworthy

Our commitment to protecting your information

256-bit SSL Encryption

Every transaction and piece of personal information is protected with bank-grade SSL encryption. No third party can access or read this data.

Your data is never sold

Ok bajje never sells your personal information. Your data is used solely for service improvement and legal compliance.

KYC & Identity Verification

A strict KYC process ensures that only verified users can access the platform.

Minimal data collection

We only collect information that is necessary to provide our services. Collecting data beyond that goes against ok bajje's policy.

Regular Security Audits

Independent third-party experts regularly audit ok bajje's security measures.

Full Control, All Yours

You have every right to view, correct, or delete your information. ok bajje is always ready to help.

Enjoy gaming safely on ok bajje

Your privacy is protected, your data is secure. Register now and enjoy gaming on a platform you can trust.

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